Cancellation by Magic gold:-
There may be certain orders that Magic gold cannot accept, and therefore, we hold the right, at our sole discretion, to refuse or cancel any order. Some reasons may include errors in pricing or product information, limitations on quantity available for purchase; certain issues identified by our fraud avoidance department, or any other issue that Magic gold identifies for not accepting the order. In case your order has been cancelled fully or partially or if any additional information is required to accept your order,
we will notify you.
Cancellation by Customer, Return, and Exchange Policy:-
Cancellation or change of products will be accepted only within 24 hours of placing an order. Post 24 hours a Cancellation Fee of 15% on the final product price would be deducted from the paid amount and the difference will be refunded. Cancellation of Gold coins, customised jewellery, and loose solitaires will not be accepted under any circumstances.
Exchange; Money Back Policy:-
Magic gold offers a 30 days exchange and money-back policy. If for any reason you are not satisfied with the product, we will happily provide you with a 100% exchange or refund of the invoice value. You can return any of our products except for Non-Exchangeable products and Gold Coins within 30 days of receiving the product. We offer FREE return shipping within the 30-day exchange policy. The value of the product being returned should not exceed Rs.1,00,000/- in the case of Jewellery and Rs.3,00,000/- in the case of Temple Jewellery and Solitaires.